Frequently Asked Questions

  • How is my parcel sent? - We use Royal Mail's Tracked 24 service on all orders. This service offers delivery Monday-Saturday. You will receive a tracking number as soon as we drop your parcel off at the post office and can track it using the Royal Mail website - https://www.royalmail.com
  • When will I receive my order? - We aim to have your order packed, shipped and delivered within 7 days of it being placed. As we are a small business, we currently pack and ship all orders on a Friday morning, however we can be flexible if needed, just contact us using the button below.
  • Do you make any of the products you stock? - No, we don't make anything ourselves. However, a lot of our products are made by small businesses from across the UK. For more information about any of our products, contact us using the button below.
  • Is this product safe for me to eat? - All allergens are listed on the product pages and we try to provide as much information as we possibly can. However, if you are in doubt, just get in touch and we can double check for you.
  • Do you have a shop? - Yes! We have a shop that is open from Friday-Sunday. Our address is The Tree Bar, Upper Mall, The Ridings Centre, Wakefield, WF1 1DS. Our opening times are available on the Contact Us page.

FAQ's